Wendy S Ucu

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Verified Reviewer

Cannot play a game I have spent $100’s of dollars on

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I have Sims4 with 83 add-ons that I cannot play. I have uninstalled the app and reinstalled it.

I have cleared caches and run repairs, but nothing works. I tried to call EA, but I can't even speak to anyone about it.

It annoys me that I can't play my game. And if I could get my money back for all 83 add-ons, I would.

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Loss:
$1139
Pros:
  • I bought all the add ons online
Cons:
  • I can not play my game now

Preferred solution: To be able to play my game.

Sahir Jit

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Verified Reviewer
| map-marker Lewisburg, Kentucky

Game not working

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Electronic Arts - Game not working

After the content drop Wednesday on cfb25 I was kicked from cut and havent been able so sign back in I keep getting a sever error.i have spent over 1k on this game this is unacceptable.

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1 comment
Guest

For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help/ Sincerely, EA Data Protection Officer

Abdulrazak K Mdu

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Verified Reviewer
| map-marker Okemos, Michigan

Ban on Fortnite

Electronic Arts - Ban on Fortnite

I got a PS5 during the summer and when I tried to download and play Fortnite, it said I am currently banned from Fortnite. However, on my old PS4, Fortnite would still work. I dont know why it stopped working once I got my PS5.

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2 comments
Guest

Fortnite is an EA game.

Guest

This is not Evan an EA game.

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Jarrod S Zrq

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Verified Reviewer

They Scammed Madden 2025 Players out of Coins

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Welcome, Madden 2025 players and fans! Today's video is about something every Madden player dreads: getting cheated by EA Sports. I'm pissed off and you should be too. EA has completely scammed the community with their latest glitch in Madden 2025, costing me 700K coins! They released a 92 overall Tyreek Hill card that turned out to be a scam after just 30 minutes. They downgraded him to a 70 overall BND card, dropping his training value from 1,000 down to just 1. This is an outrage, and we need to hold EA accountable!

This Madden 2025 scam has affected hundreds of players, ruining their carefully planned Madden 2025 coin strategies, setting back their progress, and making us question if we should continue to trust the platform. We're talking about real losses in Madden 2025 coin making, and how EA is cheating their players. Madden 2025 pack openings are already risky, but what happens when EA intentionally tricks you? This could be one of the biggest Madden 2025 scam moves we've seen yet.

In this video, we'll cover the full details of the EA Scam that downgraded Tyreek Hill's card and destroyed our hard-earned coins. We'll dive into the disastrous changes, how this damages Madden 2025 coin stack strategies, and what steps EA needs to take to give us make rights. It's not just a glitch; it's a deliberate decision that left players without any fair compensation. I'm calling out EA as a pissed-off consumer, and we need to unite to demand better treatment and transparency.

Madden 2025 pack strike is something we need to consider until they fix their broken system. EA has shown they don't care about us, the players. They keep messing with Madden 2025 pack odds and Madden 2025 tips for maximizing coins and trading strategies. We'll explore how they manipulate the game's market, making it impossible to grow your Madden 2025 coin stack without spending hundreds of dollars. This video will explain why PissedOffConsumer is not just a feeling, but a movement we need to support.

On top of that, Madden 2025 pack openings and buying Madden 2025 best coin methods are getting harder by the day, with EA squeezing every penny they can out of the community. Madden 2025 scam tactics are becoming too common, and we need to stand up for our rights as players. There are only a few good Madden 2025 coin stack strategies left, and EA seems determined to shut them down, leaving us no way to stay competitive without paying up.

EA needs to be held responsible. We should no longer sit quietly when our Madden 2025 coin making plans are destroyed, and our coins are lost because of their manipulation. I'll explain what steps you need to take if you've been affected by this EA Scam and how to demand compensation from EA.

Finally, we'll talk about how we as a community can push back. Madden 2025 pack strike is one option, where we refuse to spend money on packs until EA improves their Madden 2025 pack odds and stops manipulating us. If we unite, we can force change. I'll also share some of my key Madden 2025 coin making tips to help you recover some of those lost coins and rebuild coins.

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Loss:
$100
Cons:
  • Shady company

Preferred solution: Full refund

User's recommendation: Stay away

Liran A Uwp

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Verified Reviewer

Ultimate team help

Electronic Arts - Ultimate team help

Hey so I bought the ultimate team edition when it got out and I played a few times but for almost a month now whenever I try to connect to the ultimate team it will crash the game and get me out I tried to uninstall the game twice already and I dont know what to do anymore

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Preferred solution: I would like to get my problem solved

Kevin B Ocy

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Verified Reviewer

Refund

Electronic Arts - Refund
Electronic Arts - Refund - Image 2

Hello, I bought an annual subscription for $54.69 each, but I made a mistake in my purchase. I would like to be refunded. I did not use the subscription.

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Loss:
$5469

Preferred solution: Full refund

1 comment
Guest

For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. For refund information, see https://***/en/help/account/returns-and-cancellations/#subscriptions. Sincerely, EA Data Protection Officer

Caleb L Fjj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Madden 24 Ban status update

Electronic Arts - Madden 24 Ban status update
Electronic Arts - Madden 24 Ban status update - Image 2

I have been banned for apparently 'coin farming', which I'm not sure what that even means. I have spent thousands of dollars in the game on Madden 24, and over 800 hours have been logged, only to be randomly banned.

I have been trying for two weeks to resolve this ban after opening 5 claims to dispute the ban. I have received nothing back and have heard from no one. You attempt to call the number and no one answers. They're going to lose a customer that has been playing Madden games since 1999.

So, due to this incredibly unreasonable ban for something I didn't do, haven't done, and never would do, and that's even if I knew how to do whatever they're talking about, it has created a horrible experience that basically makes my game unplayable. This is due to not being able to update my roster and stay up-to-date in order to be competitive.

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Loss:
$3500
Cons:
  • Banning for something that wasnt done
  • No customer live support
  • Lack of help to resolve the problem

Preferred solution: Unlock my auction house from ban

User's recommendation: Do not spend to much money on this game or you will be banned for "coin farming" witch is something I've never even heard of !

Sam S Ips

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Verified Reviewer

Virus from survey link

Electronic Arts - Virus from survey link

I just tried to open the link to the survey listed on the Sims 4 opening window, and my computer blocked a trojan from that website. I just wanted to let you know.

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Pros:
  • Fun games when they work right
Cons:
  • Cost of game expansion packs
  • Lack of items in expansion packs

Preferred solution: I just want EA to know that this happened.

Elizabeth P Nkf

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Verified Reviewer

Unfair banning of an account.

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They accused me of cheating and banned my account, but refused to provide the evidence. They only said they stand by their decision.

I'm unable to contact anyone real, either by chat or phone.

I can't even find a phone number! It's ridiculous and unprofessional.

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Loss:
$100

Preferred solution: Unbanned

User's recommendation: Stay away. Use another company’s games.

1 comment
Guest

If you think your account was banned or suspended by mistake, and you would like to let us know, please go to this link for instructions on how to proceed: https://***/en/help/account/information-about-locked-or-banned-or-suspended-accounts/. For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer

Petula Whv
map-marker Eccles, Salford

A bug in fc 25

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Electronic Arts - A bug in fc 25

i try to log into ea fc25 ultimate team and it would not let me login as it tells me that it is not possible to be able to login to ultimate team at the minute which is frustrating as i preordered this game and spent a lot of money for this game to have a bug and not let me play this game i have tried to contact you contact numbers but it aint working

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User's recommendation: nothing like this

Mason S Iht

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Verified Reviewer

Game bug

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Original review updated Dec 06, 2024

An error occurred during our NHL 25 game, which caused us to lose our perfect record. I am hoping your team can overturn that game and erase our loss caused by a problem with Sony and EA.

We were also winning 6-2 in the second round. My PSN name is SIafkovskyy the L is a capital I

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Pros:
  • Great game entertaining fun atmosphere
Cons:
  • Bugs

Preferred solution: Me and my teammate CeIabrini lost are perfect record due to bug

1 comment
Guest

For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer

Alex E Bhp

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Verified Reviewer

I'm Trying to Retrieve a Game Account

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I've been trying to get help for weeks. I'm helping my mom retrieve her Sims Mobile game.

She has been playing since day one. After the latest update her game started crashing. I had tried "fixing" her game by uninstalling it and reinstalling. Then 10/7/24, in the evening I uninstalled the game and when it installed, it automatically detected I had a game on the cloud.

I clicked on it and this is when the issue/glitch occurred. It didn't load correctly. It was stuck at the tutorial house and one of my mom's sims appeared but it was just a floating head. I panicked and uninstalled the game again.

Hoping I could get it fixed. I installed the game and to my fear the cloud showed a level 4 game. I clicked on it, not having any other options, and only one sim loaded still in the tutorial house. She lost all of her other sims, all of her houses, coins, sims cash, and items.

I have clicked Help from in the game and it takes me to the EA Help website. I have chatted with 3 different advisors. They all said I need troubleshooting and kept directing me to click Help from within the game. But it takes me to the same site I just chatted with the advisors.

I even searched for an email within the Google Play Store and that was an automated service that led me again to the website or the forms.

I have even posted in the forums but so far another player and my mom have not received a response.

I really feel like I'm getting the runaround. I'm just trying to help my mom, who has been playing this game for years, get her game back.

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Pros:
  • Interesting games
Cons:
  • No help from customer service to get issue resolved

Preferred solution: I would like to get the mobile game account fixed.

User's recommendation: Don't waste your money on EA

Joseph T Oin

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Verified Reviewer

I’m locked out of my account

Are the EA servers down? I'm locked out of my Madden league.

How can I get back in? I have no bans and I'm verified on all platforms.

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Richard S Ejg

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Verified Reviewer

EAFC25

In the last two weekends of *** Champs, your game keeps disconnecting me. It says it can't connect to servers after I win.

This has cost me wins from very stressful games that I prevailed in. Is there some form of compensation for this? I have perfect WiFi and internet, and I never experience lag. Please do not respond by telling me to check my connection.

I work for an internet company in New York. Any help is appreciated.

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Loss:
$2000
Cons:
  • Customer service
  • Gameplay
  • Content creation

Preferred solution: Full refund

User's recommendation: Figure out a way to Sue this company. If fortnite can get sued and pay back customers oh buddy just wait until EA has to liquidate over their terrible schemes and customer support.

1 comment
Guest

For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer

Anizye G

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Verified Reviewer

EA isn’t responding

I've been reaching out to EA for about a week. My account credentials have expired and when I try to send an email to reset my password, it won't send.

I've checked with my email provider and am receiving emails from other websites so I know it's not iCloud/Apple's fault.

I've tried calling numerous phone numbers, reaching out to EA help on X, sat on the help website for hours, and posting in the forums. I am so upset.

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Pros:
  • Sims 4
Cons:
  • Terrible customer service
  • Do not communicate

Preferred solution: I need to speak with someone and get access to my account

1 comment
Guest

To get help with a game or with your EA Account, create a support ticket at EA Help: https://***. For info on how to contact EA Help for support, please go to this link: https://***/en/help/faq/using-ea-help. Sincerely, EA Data Protection Officer